Privacy Policy

Last updated: July 4, 2026

1. Introduction

Bilal Sons Trader ("we," "our," or "us") is committed to protecting the privacy and security of the personal information of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, company name, and physical address.
  • Business Information: Company size, industry, IT infrastructure details provided during consultations.
  • Payment Information: Billing details when you subscribe to our services or make payments. Payment card data is processed through secure third-party payment gateways (such as JazzCash) and is never stored on our servers.
  • Communication Records: Records of your correspondence with us via email, phone, WhatsApp, or contact forms.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our IT consulting and managed services
  • To respond to your inquiries, support requests, and service questions
  • To process transactions and send related information, including invoices and payment confirmations
  • To send you updates, marketing communications, and promotional materials (with your consent)
  • To improve our website, services, and customer experience
  • To comply with legal obligations and enforce our terms of service
  • To detect, prevent, and address technical issues or security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or serving our clients (e.g., payment processors like JazzCash, email service providers, cloud hosting providers). These parties are contractually obligated to keep your information confidential.
  • Legal Compliance: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
  • Protection of Rights: To protect the rights, property, or safety of Bilal Sons Trader, our clients, or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure data storage with access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Service-related records are typically retained for a minimum of 3 years after the conclusion of our business relationship.

9. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Objection: Object to the processing of your personal information for marketing purposes.
  • Data Portability: Request transfer of your data to another service provider, where technically feasible.

To exercise any of these rights, please contact us using the details provided below.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: